FREE SHIPPING OVER $99 AUSTRALIA WIDE
FREE SHIPPING OVER $99 AUSTRALIA WIDE
How should I wash my socks?
Your socks can be washed in a normal 30 degree warm wash. We recommend that you turn them inside out to help to reduce fading over time. Do not iron, bleach, tumble dry or dry clean your socks.
Why did my sock shrink in the wash?
Our socks have not been pre-washed so some initial shrinkage will occur. This isn't a problem as the sock will stretch back out to the required length/fit.
What is the quality of Lafitte socks?
Quality is of the utmost importance to us and we ensure that all of our socks are superior quality. We use the best quality yarns and manufacturing processes.
What is the ‘Tough Toe’ Replacement Guarantee?
The Tough Toe socks are an older design which is discontinuing. Lafitte will honour the terms under which customers have already purchased their socks. In the event that your Tough Toe socks develop a hole, please send the product back to us for assessment along with the original packaging showing the guarantee, and your proof of purchase. If your claim is accepted we will offer either a replacement pair or a refund. Please note the guarantee is not valid on replacement pairs.
If you get a hole in the toe of one of our Tough Toe socks, please contact info@lafitte.com.au
Are all your socks made in Australia?
Being Australian made is very important to us and over 95% of our socks are made in Australia. Whilst we would love to produce all our socks in Australia, there are couple of products, like our Invisibles, for which there are no local factories able to produce these socks. On each product page it specifies the country of origin in the product description.
I received socks labelled Men's size 6-11, but I ordered size 6-10. Did I get the wrong item?
No, you received the correct item. Our packaging was recently updated. What was previously labelled as Men's size 6-11 is now labelled as Men's size 6-10. The sizing of the actual sock has not changed, only the label has been updated. If you receive packaging marked 6-11, please be assured the socks are the same size as our current 6-10.
What payment methods do you accept?
We accept Visa, Mastercard, American Express and PayPal.
Where do you ship to?
We deliver across Australia.
How long does delivery take?
We do our best to make sure you get your order as quickly as possible and dispatch them within 24 hours. Delivery within Australia is 2-5 business days for metro areas and 4-10 business days for regional areas. However, as we use Australia Post postal, delivery times cannot be guaranteed.
How do I know if you received my order?
You will receive an email to confirm that the order has been placed.
What are the delivery charges?
Free Shipping for orders $99 and over.
$8.95 nationwide (Flat Rate for all shipments)
Can I return my purchase?
Please read our Returns policy if you would like to return your socks.